Tuesday, March 10, 2020

8 Faux Pas Youre Making In Work Emails Without Realizing

8 Faux Pas Youre Making In Work Emails Without Realizing In todays digital age, its elend uncommon to spend more time interacting with colleagues via email than communicatingface to face or even over the phone. Because email is an essential part of daily professionaloperations, knowing the ins and outs of email etiquette is crucial. Check yourself for these email mishaps before the next time you press send1. Misspelling Someones NameOf course, you should always read over your messages before you click send, but if theres one place you should make sure you pay attention, its the personenname of the recipient. Whether you carelessly leave out a letter or instantly type the most common spelling, while some can shrug off the mishap, others may take the lack of attention personally. The best way to avoid this is by copying and pasting the recipients name into your greeting.2. Over-IntroducingThough a polite greeting and opening should be included, when you need information from someone, i ts best to be direct. Giving extraneous information isnt necessary and having to take the time to read about how great they are can be more cumbersome than appreciated. When making a request or asking a question, hold the excessive flattery.3. Copying Multiple PeopleUnless someone has a record of ignoring emails, copying someones boss or colleague when making a request makes it seem like you dont trust that theyre capable of doing their job, or youre really impatient. In smaller businesses, the people you email could be sitting next with each other.4. I Anticipate Your Timely ReplyNothing makes me want to put off responding to an email more than someone telling me when Im going to respond to an email. It feels passive aggressive and assumes that the recipient has the time to respond in a timely manner. People have long to-do lists, and you never know if your email is the second or seventieth theyve received that day.5. Per My Last EmailPer my last email is basically the bless your h eart of the office world. Whether you intend for it to read this way or not, the recipient can interpret that youre making a subtle dig that they arent paying attention.6. Dear SirsAs someone who has answered an alias for companies, I can say that even in 2018, its incredible how many people assume a person representing a high-power institution is a man (or a group of men).7. Marking Your Non-Urgent homilie UrgentUnless the person you need to reach has WIFI access but not phone reception, I recommend speaking in person or on the phone if you need to reach someone extremely quickly. If email is the primary mode of communication where you are, use the word urgent sparingly and correctly.8. Not Saying Thank YouA little gratitude goes a long way. After someone has fulfilled a request for you, no matter how small, those two words can a long way. People remember who appreciates them, and in my experience are more likely to respond quickly to future requests.--Kayla Heisler is an essayist and Pushcart Prize nominated poet. She is a contributing writer for Color My Bubble. zu sich work appears in New Yorks Best Emerging Poets anthology.

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.